Main account
This is the main business account that holds your plan, billing and all locations.
Start here
One Cellivo account can run more than one location. Each location can have its own money, time and staff settings.
How your account works
Read this first so your locations, staff and billing are set up the right way.
Location
Each location can have its own stock, settings, money and time setup, and day-to-day work.
Staff access
You choose which staff can log in, which locations they can use, and which parts of the system they can see.
Set up your business step by step
Follow this path when you are moving from signup or free trial into daily live use.
How does Cellivo organise my business?
Your main Cellivo account holds billing and all of your locations. Each location is where the daily work happens. Then you choose which staff can use which locations.
How many locations can I run on my plan?
Open Subscription to see your plan and how many locations it allows. Then create only the live locations you really need now.
How do I set up each location correctly?
Switch to the right location first. Use General Settings for the name and contact details. Use Regional Settings for country, money and time. Save both and test the result right away.
How do I add staff and limit access?
Create the staff account in Users, choose the right role, give access only to the needed locations, then test the login to make sure it works as expected.
What should I check before the free trial ends?
Before the free trial ends, check billing, location count, settings and staff access. Then test one real task in each live location. Do not wait until the last day.
All categories
Pick the Cellivo area you are working in and open the exact answer you need.
Set Up Your Business
Learn how your main account, locations, money settings, staff access and billing fit together before you start daily work.
5 answersDashboard & Sales Desk
Monitor business performance, complete retail billing and move smoothly from live selling into reporting.
5 answersInventory & Procurement
Handle receiving, stock visibility, serialized tracking, classification and barcode preparation from one module.
6 answersRepair Service
Capture repair jobs, move them through processing and support customer follow-up from intake to collection.
3 answersReload Services
Run reload selling, topup and configuration from the dedicated reload workflow instead of the standard stock-selling path.
3 answersReturns, Exchanges & Loyalty
Reverse sales, manage supplier-side return handling and control customer points or exchange-related decisions.
3 answersStock Transfers & Branch Logistics
Coordinate stock movement between branches with creation, dispatch, receiving and reference views.
2 answersDrawer, Cash Flow & Ledger Control
Track drawer sessions, operational cash movement and ledger history so shift activity stays auditable.
3 answersBanking & Credit
Manage bank masters, movement, reconciliation and customer-credit follow-up from the connected finance layer.
4 answersCheque Management
Keep cheque records visible through their lifecycle with management, calendar and reporting views.
2 answersCommissions & Payroll
Review incentive payouts, salary advances and payroll generation from one staff-finance module.
3 answersPeople, Branches & Administration
Maintain customer, supplier, branch and user master data that supports every operational module.
4 answersSettings, Security & Platform Control
Configure branding, billing rules, integrations, access control and platform behavior from the central admin layer.
5 answers