Reload Services
3 answers in this category.
Who this category is for
Cashiers, reload operators, supervisors
How to use this category
- Review reload totals or issues on the dashboard.
- Use the sell page for customer-side reload transactions.
- Top up balances and change configuration from the dedicated support pages when needed.
What to remember
- Treat reload selling and reload topup as linked workflows.
- Reload configuration changes should be tested before staff rely on them in live selling.
- Operator balance issues usually show up first in the reload dashboard or topup workflow.
How do I check reload activity quickly?
Open Reload Dashboard, check the branch and operator context first, then use the sell or topup pages when the dashboard shows a movement or balance issue.
How do I add more reload balance for selling?
Open Reload Topup, choose the correct operator or balance target, enter the replenishment value, save it, then re-check Reload Dashboard.
How do I record a reload sale?
Open Reload Sell, choose the correct operator or reload product, enter the sale value and payment details, then save the transaction.