Answer
Open Bank Reconciliation only after normal bank movements are complete, match statement lines to system entries carefully, resolve differences, then save the reconciliation history.
Before you start
- Make sure all bank movements for the period are already entered.
- Keep the actual bank statement beside you during reconciliation.
- Know which bank account and period you are reconciling before you start.
Step-by-step guide
- Open Bank Reconciliation and select the correct bank account and statement period.
- Match the system entries against the statement lines one by one, marking matches and isolating exceptions.
- Investigate unmatched items using Bank Movements before you close the reconciliation.
- Save the reconciliation only after the remaining differences are understood and documented.
How to confirm it worked
- The reconciliation history shows the bank and period you intended to close.
- Unmatched items are either resolved or clearly documented.
- The statement and system balance difference is explained before completion.
Common mistakes
- Reconciling before all bank movements are entered.
- Closing the reconciliation with unexplained differences.
- Selecting the wrong bank account or date range.
Do this in Cellivo
Open the live Cellivo screen in the next tab while keeping this answer open here.
More answers
How do I set up a new bank account in Cellivo?
Open Bank Accounts, create the new account with the correct bank details and labels, save it, then use Bank Movements or reconciliation only after the master record is correct.
How do I enter money moving in or out of a bank account?
Open Bank Movements, choose the correct bank account, enter the movement type, amount and reference clearly, then save it before reconciliation.
How do I review a customer who still owes money?
Start from Credit Dashboard to find the outstanding customer, then open Credit Manager or Customer Ledger to review the balance and collection history in detail.