Answer
Open Bank Accounts, create the new account with the correct bank details and labels, save it, then use Bank Movements or reconciliation only after the master record is correct.
Before you start
- Collect the exact bank name, account name and account number before entry.
- Decide how the account should be labeled so staff can identify it easily.
- Confirm whether the account belongs to one branch or should be used more widely.
Step-by-step guide
- Open Bank Accounts and start a new bank master record.
- Enter the bank details carefully, including the display name staff should recognize later.
- Save the bank account and review the list to confirm it is visible and correctly labeled.
- Use the new account in Bank Movements only after the master setup is confirmed.
How to confirm it worked
- The new bank appears in the selectable bank list.
- The label is clear enough that staff will not confuse it with another account.
- Movement and reconciliation pages can recognize the bank after setup.
Common mistakes
- Creating duplicate bank masters with slightly different names.
- Saving an account with incomplete or unclear labels.
- Posting transactions before checking the master record.
Do this in Cellivo
Open the live Cellivo screen in the next tab while keeping this answer open here.
More answers
How do I enter money moving in or out of a bank account?
Open Bank Movements, choose the correct bank account, enter the movement type, amount and reference clearly, then save it before reconciliation.
How do I match Cellivo bank records with the actual bank statement?
Open Bank Reconciliation only after normal bank movements are complete, match statement lines to system entries carefully, resolve differences, then save the reconciliation history.
How do I review a customer who still owes money?
Start from Credit Dashboard to find the outstanding customer, then open Credit Manager or Customer Ledger to review the balance and collection history in detail.