Answer
Start on Commissions Dashboard for the period overview, then open the cashier or technician commission pages to review individual staff detail.
Before you start
- Know the payout period you are reviewing.
- Decide whether you need cashier data, technician data or both.
- Check whether commission settings changed during the same period.
Step-by-step guide
- Open Commissions Dashboard and confirm the current period or filter.
- Review the overall payout direction or anomalies first.
- Open Cashier Commissions or Technician Commissions to inspect staff-level results.
- Use reports or staff self-check pages before final payout approval if any number looks unusual.
How to confirm it worked
- The dashboard period matches the payout period you intended to review.
- Individual staff totals can be traced from the detailed commission pages.
- Any unusual payout amount is explained before approval.
Common mistakes
- Checking the wrong commission period.
- Approving payouts from the headline dashboard without opening staff detail.
- Ignoring setting changes that could explain a difference.
Do this in Cellivo
Open the live Cellivo screen in the next tab while keeping this answer open here.
More answers
How do I enter a salary advance before payroll is generated?
Open Payroll Advances, select the staff member, enter the advance amount and reason, save it, then confirm payroll will reflect it during generation.
How do I prepare payroll for the current salary period?
Open Payroll after advances and adjustments are up to date, select the salary period, review the results, then generate and inspect payslip output.